<p>These general booking and rental terms and conditions are part of the agreement between the client (the guest) and Quinta Japonesa (the owner). By paying the requested reservation deposit, the guest accepts these terms and conditions.</p><p><strong>Reservations</strong></p><p>- <strong>Direct Booking</strong>: Guests can directly book with Quinta Japonesa via the internet (Roomraccoon, our central reservation manager), email, telephone, and WhatsApp. The owner will always confirm the reservation by email. Upon confirmation, details of the deposit required will be provided, which must be paid within a week into the Quinta Japonesa account. Receipt of the deposit finalizes the reservation. Guests must not accommodate more individuals than stated in the reservation confirmation unless previously agreed with the owner.</p><p>- <strong>Other Channels</strong>: Bookings through channels such as <a target="_blank" rel="noopener noreferrer nofollow" href="http://booking.com">booking.com</a>, Micazu, Natuurhuisje, Bookaglamping, etc., may have additional conditions.</p><p><strong>Payment</strong></p><p>- A 50% deposit of the total amount is required within one week of booking, with a minimum of 100 euros unless otherwise agreed. Failure to pay the deposit within this period may result in cancellation by the owner.</p><p>- Final payment is due 2 months before the stay. Guests will be notified via email of the pending amount.</p><p>- For reservations made within 60 days of arrival, the total amount must be paid in one transaction.</p><p><strong>Cancellations</strong></p><p>- Cancellations must be made via email. Refunds are as follows:</p><p>- Up to 40 days before stay: 100% refund minus 35 euros booking fee.</p><p>- Up to 30 days before stay: 75% refund minus 35 euros booking fee.</p><p>- Up to 20 days before stay: 50% refund minus 35 euros booking fee.</p><p>- Up to 10 days before stay: 25% refund minus 35 euros booking fee.</p><p>- In case of cancellation by the owner, a full refund (including booking fee) will be offered, or a substitute accommodation may be proposed.</p><p><strong>Rental Inclusions</strong></p><p>- Includes normal use of electricity, water, gas, bed linen, towels, kitchen towels, WIFI, parking, and tourist tax. Additional arrangements available for long-term rentals.</p><p>- Breakfast is not included. All accommodations have a kitchen or kitchenette. Daily fresh bagels are available except on Sundays.</p><p>- A final cleaning fee of up to 56 euros applies. Mid-week towel change optional. Additional cleaning and bed linen change for stays longer than one week available for 56 euros.</p><p>- Heating available from September to May at an additional cost.</p><p><strong>Check-in and Check-out</strong></p><p>- Check-in: From 4:00 p.m. to 9:00 p.m. on the arrival day. Late arrivals accommodated as specified.</p><p>- Check-out: By 11:00 a.m. on the departure day. Late check-out until 12:30 p.m. possible outside high season.</p><p><strong>Responsibility and Damages</strong></p><p>- Quinta Japonesa and Ki Collective Lda are not responsible for accidents, damage, or loss of guest property. Damage to property must be reported and reimbursed.</p><p>- Smoking is not permitted in accommodations but allowed on private terraces.</p><p>- Pets allowed upon prior consultation.</p><p>- Use of electronic equipment over 800W requires prior arrangement.</p><p><strong>Pricing and Promotions</strong></p><p>- Prices based on the amount given at booking in euros, including Portuguese VAT and tourist tax. Reservation modifications are free of charge.</p><p>- Clients not wishing to receive newsletters or promotions should notify via email.</p><p>- Portuguese tax regulations apply.</p><p><strong>Date</strong>: March, 2023</p><p></p>
